Case Study Panel Discussion: Officer Efficiency Tools

Case Study Panel Discussion: Officer Efficiency Tools

November 02 | 1:10 PM - 2:10 PM (ET)

Chief Mike Wagner
Boulder County Sheriff's Office

Deputy Chief Jack Fahrnow
Olathe Police Department - Kansas

Lieutenant Jim Munro
Clovis Police Department

Case Study #1: How we’ve helped our officers spend less time on reports, and more time in the field

Presenter: Division Chief Mike Wagner

40 years ago, Boulder County Sheriff’s Office pioneered a more efficient way for its officers to write reports. Now, with Dragon speech recognition technology, they’re spending even less time on paperwork, and even more time in the field.

  • How Boulder County Sheriff’s Office pioneered report dictation in the 1980s, helping its officers spend more time in the field
  • The long-standing challenges of its approach—including long turnaround times, and high transcription costs
  • Why Nuance Dragon speech recognition  technology offered a potential solution
  • How the agency designed a rigorous pilot program
  • The pilot’s results—including the hours of time saved each shift, a greater sense of safety, and more accurate reports
  • How the Sheriff’s Office has deployed and customized the technology
  • The cost and efficiency benefits it has already seen using speech recognition technology, compared to its old dictation and transcription processes
  • Why, for many other agencies, the benefits of equipping officers with speech recognition technology could be even more profound

Case Study #2: A Deputy Police Chief Reveals eCitation Tips to Decrease Ticketing Times & Increase Revenue

Presenter: Deputy Police Chief Jack Fahrnow - Olathe Police Department - KS

Serving more than 145,000 citizens in the suburb of Kansas City, KS, the Olathe police department has worked to be on the leading edge of integrating technology into its police force. With a police force comprised of 200 sworn police officers and 30 civilians, Olathe PD was seeking new ways to improve use of department resources, reduce ticketing errors and gather data for reporting on state mandates. Prior to 2016, the Olathe PD’s citation issuing and processing system was a very staff intensive process. It required many steps and staff to get 50,000 to 60,000 handwritten tickets into their records management system. This was the process that has been followed for many decades and required staffers who were fully dedicated to simply entering tickets. Beyond entry staff needs, paper ticketing used time in other ways. With a paper ticket, the average traffic stop lasted about 15 to 20 minutes. Olathe PD leadership was seeking an eCitation system that could get the traffic stop down to less than 5 minutes.

Learn how the Olathe PD’s new eCitation solution has directly reduced errors, cut down lost revenue, automated the ticket processing operation and shortened ticket writing on to an average of 10 minutes. Join Deputy Police Chief Jack Fahrnow as he shares how his department made the transition to a new eCitation system.

Topics to be covered:

  • Olathe Police Department’s Experience with Paper Tickets
  • What Olathe PD Sought in a Solution
  • What Technology was Implemented and Deputy Police Chief Fahrnow’s Overall Experience
  • How the new system was implemented department-wide and benefitted other departments including code enforcement, park rangers, animal control, etc.
  • The Benefits to new eCitation Solutions

Case Study #3: Using technology to allow staff to work smarter, not harder

Presenter: Lieutenant Jim Munro, Clovis Police Department - CA

Serving a community of more than 117,000 residents, the Clovis Police Department values technology that allows their staff to work smarter, not harder.  With a sworn police force of just 100 officers, Clovis PD constantly looks to technology to help streamline processes and workflows. 

For the past five years, Clovis PD has incorporated the use of an iPhone to help field personnel complete tasks such as citations, field interviews, K9 use logging, and to help keep track of unit and call statuses.  Recently, Clovis PD began using new cutting-edge iOS applications to complete these tasks.  Learn how mobile technology helps Clovis PD Officers complete these tasks quickly and safely.

Topics to be covered:

•            How mobile technology has helped Clovis PD become more efficient

•            Why Clovis PD looks to mobile technology to help solve problems

•            Lessons learned

•            Benefits of using mobile technology in the field

•            How this technology has helped Clovis PD collect real-time data leading to safer streets and faster suspect identification